Senior Manager, Privacy Operations
We are seeking an experienced Senior Manager, Privacy Operations to lead the delivery and continuous improvement of privacy processes across a complex, fast-paced organisation. This is a senior role for a confident privacy professional who can combine strategic thinking with practical operational expertise, helping to embed effective data protection practices across teams, products and business activities.
You will oversee day-to-day privacy operations, ensuring that policies, procedures and controls are implemented consistently and remain aligned with applicable data protection legislation, regulatory expectations and recognised industry standards. Your responsibilities will include managing data subject rights requests, privacy impact assessments, records of processing activities, data breach processes, retention programmes and third-party privacy reviews.
Working closely with legal, information security, risk, compliance, technology, product and commercial stakeholders, you will provide clear, proportionate and commercially aware guidance on privacy matters. You will establish appropriate governance, reporting and performance measures, identify areas for improvement and ensure that privacy risks are documented, escalated and addressed effectively.
You will lead, coach and develop privacy operations colleagues, promoting a collaborative and service-focused culture. The role will also involve managing external advisers and suppliers where required, supporting audits and regulatory engagements, and delivering training and communications that improve privacy awareness throughout the organisation. You will be expected to champion automation, process optimisation and the effective use of technology to strengthen operational efficiency and oversight.
Applicants should have substantial experience in privacy, data protection, compliance or a closely related field, including experience managing operational privacy programmes in a complex environment. You will have a strong understanding of UK GDPR, the Data Protection Act 2018 and relevant international privacy requirements, with the ability to interpret legislation and translate it into practical business processes.
Excellent communication, stakeholder management and influencing skills are essential, alongside strong organisational ability and sound judgement. Professional privacy qualifications, such as CIPP/E, CIPM or an equivalent, are desirable. You should be comfortable managing competing priorities, working with senior stakeholders and leading change in an evolving regulatory landscape.
Senior Manager, Privacy Operations
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