Privacy Operations Manager
We are seeking an experienced Privacy Operations Manager to lead the effective delivery of privacy processes, controls and improvement initiatives across a complex organisation. This role will help ensure that personal data is handled responsibly, transparently and in accordance with applicable data protection legislation, regulatory expectations and internal standards.
You will manage day-to-day privacy operations, including the coordination of data protection impact assessments, records of processing activities, legitimate interest assessments, data subject rights requests, personal data breach management and privacy reviews for new products, services and business processes. You will work closely with legal, information security, technology, compliance, procurement and operational teams to identify risks, agree practical mitigations and embed privacy by design.
The role will also involve maintaining accurate privacy documentation, monitoring key performance and risk indicators, preparing management information, and supporting internal and external audits. You will help develop and deliver privacy training and communications, promote consistent working practices, and ensure that policies, procedures and guidance remain current and accessible. Where required, you will support the management of third-party privacy risks and contribute to regulatory enquiries or investigations.
We are looking for someone with substantial experience in privacy, data protection, information governance or a related operational discipline. You should have a strong working knowledge of UK GDPR, the Data Protection Act 2018 and relevant guidance from the Information Commissioner’s Office. Experience managing privacy programmes, operational workflows, stakeholder relationships and continuous improvement projects is essential.
You will be confident translating complex legal and technical requirements into clear, proportionate actions for a range of audiences. Excellent organisational, analytical and communication skills are required, together with the ability to prioritise competing demands and influence stakeholders at all levels. A recognised privacy or data protection qualification, such as CIPP/E, CIPM or an equivalent professional certification, would be advantageous.
Privacy Operations Manager
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