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We are seeking an experienced GCIO Operations Manager – Cybersecurity to provide effective operational leadership across a complex information security environment. This is an opportunity to support the delivery of secure, resilient and well-governed technology services while helping to strengthen cyber risk management and organisational resilience.

You will oversee the day-to-day operation of cybersecurity services, ensuring that processes, controls and service levels are consistently maintained. Responsibilities will include coordinating security operations, incident and problem management, vulnerability remediation, threat monitoring, access governance and the continual improvement of security tools and procedures. You will work closely with technology, risk, audit and business stakeholders to ensure that cyber requirements are understood and addressed.

The role will involve managing operational performance, reporting on key metrics and risks, and providing clear updates to senior stakeholders. You will contribute to security governance forums, support audit and regulatory activity, and ensure that policies, standards and operating procedures are implemented effectively. You will also help coordinate responses to significant cyber incidents, ensuring that appropriate escalation, communication, investigation and recovery arrangements are followed.

We are looking for a collaborative and delivery-focused professional with substantial experience in cybersecurity operations, information technology service management or a closely related field. You should have a strong understanding of cyber risk, security controls, incident response, vulnerability management and operational governance. Experience of working within regulated or highly complex environments would be advantageous.

Excellent communication and stakeholder management skills are essential, together with the ability to translate technical issues into clear business-focused recommendations. Relevant professional qualifications, such as CISSP, CISM, CRISC, ITIL or equivalent experience, would be beneficial. You will be organised, pragmatic and confident in managing competing priorities, influencing senior colleagues and driving continuous improvement.

This role offers the opportunity to make a meaningful contribution to the protection of critical information, systems and services. If you are motivated by strengthening cybersecurity capability and delivering dependable operational outcomes, we would welcome your application.

We are seeking an experienced GCIO Operations Manager – Cybersecurity to support the effective delivery, governance and continuous improvement of cybersecurity operations across a complex organisation. This is an important role for a structured and collaborative professional who can coordinate strategic priorities, operational activity and stakeholder requirements in a fast-moving environment.

You will manage the day-to-day operation of cybersecurity governance and service processes, ensuring that activities are delivered consistently, risks are appropriately recorded and issues are escalated and resolved promptly. Responsibilities will include coordinating operational planning, maintaining performance dashboards, preparing management information and supporting regular reviews of cybersecurity services, controls and initiatives.

The role will work closely with senior technology leaders, security specialists, risk and compliance teams, suppliers and business stakeholders. You will help translate strategic objectives into actionable plans, track delivery against milestones and ensure that dependencies, resources and operational risks are clearly understood. You will also support the preparation of papers, reports and briefings for governance forums and senior decision-makers.

Additional duties will include overseeing governance calendars, actions and decision logs; supporting audit and assurance activity; monitoring service performance and key risk indicators; and contributing to the development of policies, procedures and operating models. You will promote effective communication across teams and help embed a culture of accountability, continuous improvement and secure working practices.

Applicants should have proven experience in cybersecurity operations, technology service management, governance or a related environment, together with strong organisational and stakeholder management skills. Experience working with risk, assurance, regulatory or audit requirements would be advantageous. You will be confident managing multiple priorities, analysing complex information and presenting clear recommendations to senior audiences.

Excellent written and verbal communication, sound judgement and strong attention to detail are essential. The successful candidate will be adaptable, proactive and comfortable operating across strategic and operational levels, with the ability to build trusted relationships and deliver results in a collaborative setting.