IT Security & Operations Analyst
We are seeking an IT Security & Operations Analyst to support the secure, reliable and efficient operation of core technology services. This role will suit a methodical professional who can balance day-to-day operational support with proactive security monitoring, risk reduction and continuous improvement.
You will monitor infrastructure, systems and security tools, investigate alerts and incidents, and coordinate appropriate responses in line with established procedures. The role will include administering user access, reviewing permissions, supporting vulnerability management, maintaining endpoint protection and assisting with patching, backups and system health checks. You will also help ensure that security controls remain effective and that operational issues are identified and resolved promptly.
Key responsibilities will include analysing logs and events, documenting incidents, escalating potential breaches, contributing to root-cause investigations and maintaining accurate technical records. You will support the development and review of policies, procedures and disaster recovery documentation, as well as assisting with audits, compliance activities and security awareness initiatives. The successful candidate will work closely with internal teams and external suppliers to deliver dependable services and implement practical improvements.
Applicants should have experience in IT operations, information security or a related technical environment, together with a sound understanding of networking, operating systems, identity and access management, endpoint security and common cyber-security threats. Familiarity with monitoring, ticketing, vulnerability scanning, Microsoft 365, cloud services or security information and event management tools would be advantageous.
Strong analytical and problem-solving skills are essential, along with the ability to prioritise competing workloads and communicate clearly with both technical and non-technical colleagues. You should be organised, discreet and comfortable working with sensitive information. Relevant certifications or training, such as CompTIA Security+, ITIL, Microsoft or other recognised security qualifications, would be welcomed, although practical experience and a willingness to learn are equally valued.
IT Security & Operations Analyst
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