IT Operations & Cyber Lead
An exciting opportunity has arisen for an experienced IT Operations & Cyber Lead to oversee the secure, reliable and efficient delivery of technology services. This role will combine operational leadership with hands-on cybersecurity expertise, ensuring that systems, infrastructure and users are supported effectively while risks are identified and managed proactively.
You will be responsible for leading day-to-day IT operations, including infrastructure, networks, cloud services, endpoint management, service availability, backup and disaster recovery. Working closely with internal stakeholders and technology partners, you will set service standards, monitor performance, manage incidents and ensure that issues are resolved promptly. You will also contribute to technology planning, budgeting, procurement and the continuous improvement of IT processes.
A key part of the role will be developing and maintaining a robust cybersecurity framework. You will oversee security monitoring, vulnerability management, access controls, patching, incident response and security awareness activity. You will ensure that appropriate policies, procedures and technical safeguards are in place, while supporting compliance with relevant data protection, information security and regulatory requirements. The role will also involve assessing cyber risks, coordinating audits and exercising business continuity and disaster recovery plans.
The successful candidate will have substantial experience in IT operations and cybersecurity, with a strong understanding of modern infrastructure, cloud platforms, networking, identity management and security technologies. Experience of managing suppliers, budgets, projects and third-party services is essential, as is the ability to translate technical risks into clear business recommendations.
Excellent communication, leadership and problem-solving skills are required. You will be confident working with colleagues at all levels, able to prioritise competing demands and comfortable taking ownership during incidents or periods of change. Relevant professional qualifications in IT, cybersecurity, infrastructure or service management are desirable, alongside a commitment to ongoing learning and best practice.
IT Operations & Cyber Lead
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