Cyber Risk Service Manager
We are seeking an experienced Cyber Risk Service Manager to lead the delivery, governance and continual improvement of cyber risk services across a complex technology and business environment. The role will act as a key link between cybersecurity, technology, risk, compliance and operational teams, ensuring that cyber risks are identified, assessed, managed and reported consistently. You will establish effective service management practices, maintain clear ownership of risk activities and support informed decision-making at all levels of the organisation.
Your responsibilities will include overseeing cyber risk assessments, treatment plans, risk acceptance processes, control effectiveness reviews and remediation tracking. You will develop management information and dashboards, provide regular reporting to senior stakeholders, and ensure that material risks, incidents, exceptions and emerging threats are escalated appropriately. The role will also involve managing service performance, defining and monitoring key risk and performance indicators, coordinating assurance activities, and supporting internal and external audits. You will contribute to the development of policies, standards, procedures and operating models, while promoting consistent application of cyber risk requirements across projects, suppliers, platforms and business services.
To be successful, you will have substantial experience in cybersecurity, technology risk, information security or related service management, with a strong understanding of risk frameworks, security controls, governance and regulatory expectations. Experience working with recognised standards such as ISO 27001, NIST or COBIT is desirable, as is familiarity with risk management tools, audit processes and third-party risk. You will be an excellent communicator who can translate complex technical issues into clear business impacts and practical actions. Strong stakeholder management, influencing, analytical and organisational skills are essential, together with the ability to prioritise competing demands and deliver in a changing environment. Relevant professional qualifications in information security, cyber risk, audit, governance or service management would be advantageous.
Cyber Risk Service Manager
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