Associate Service Owner (Cyber Uplift)
We are seeking an Associate Service Owner to support the delivery of a strategic Cyber Uplift programme across a complex technology and business environment. This role will help ensure that cyber security services are effectively designed, implemented, governed and continuously improved, while aligning with organisational priorities, risk appetite and regulatory expectations. You will work closely with cyber security, technology, risk, compliance, project and operational teams to coordinate activities that strengthen security capability and resilience.
Key responsibilities will include supporting the end-to-end ownership of cyber security services, maintaining service roadmaps, monitoring performance against agreed service levels and assisting with the development of operating models, processes and governance arrangements. You will contribute to risk and issue management, dependency tracking, reporting and assurance activities, ensuring that progress, decisions and outcomes are clearly documented. The role will also involve supporting the implementation of security controls and uplift initiatives, coordinating stakeholders, preparing management information and helping to identify opportunities for automation, improved customer experience and greater operational efficiency.
The successful candidate will have experience working in service management, cyber security, technology operations, transformation or a related discipline. You should be comfortable working across multiple teams and managing competing priorities in a structured and collaborative way. Strong communication, organisation and stakeholder engagement skills are essential, together with the ability to translate technical or security requirements into clear actions and business outcomes. Knowledge of recognised service management and cyber security frameworks, risk management principles, governance processes and control assurance would be advantageous. We are looking for someone who is proactive, analytical and committed to continuous improvement, with the confidence to challenge constructively and support delivery in a changing environment.
Associate Service Owner (Cyber Uplift)
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