Infrastructure & Security Technician
We are seeking an Infrastructure & Security Technician to support the reliability, security and day-to-day operation of a modern IT environment. This role is suited to a technically capable professional who enjoys solving problems, improving systems and helping colleagues work securely and efficiently. You will contribute to the administration of infrastructure, endpoint technologies, networks, user access and security controls across the organisation.
Key responsibilities will include monitoring and maintaining servers, networks, cloud services, desktops and other IT infrastructure; responding to technical incidents and service requests; diagnosing hardware, software and connectivity issues; and supporting system upgrades, patching, backups and disaster recovery activities. You will configure and manage user accounts, permissions, multifactor authentication and security tools, while helping to identify vulnerabilities and implement appropriate remedial actions. The role will also involve maintaining accurate technical documentation, asset records and procedures, assisting with audits, and contributing to projects that improve resilience, performance and operational efficiency. You will work closely with internal teams and third-party providers, escalating complex issues when necessary and providing clear, professional support to users.
Applicants should have practical experience in IT infrastructure, systems administration, technical support or a related environment, together with a sound understanding of networking, Windows operating systems, cloud platforms, endpoint management and information security principles. Familiarity with firewalls, antivirus or endpoint detection tools, backup technologies, vulnerability management and identity platforms would be advantageous. Relevant certifications or equivalent hands-on experience are welcome. You should be able to prioritise competing demands, communicate technical information clearly, work methodically under pressure and maintain a strong focus on confidentiality and security. A proactive approach, attention to detail and commitment to continuous learning are essential.
Infrastructure & Security Technician
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