Security & Infrastructure Operations Centre (SIOC) Engineer - Shift Lead
We are seeking a motivated and experienced Security & Infrastructure Operations Centre (SIOC) Engineer – Shift Lead to join our dynamic team. In this critical role, you will be responsible for leading a team of engineers in a 24/7 operations centre, providing oversight on incident response, operational support, and proactive monitoring of security and infrastructure systems. You will coordinate shift activities, ensuring effective handovers and maintaining high standards of service delivery. The position requires a hands-on leader who can balance technical expertise with strong team management capabilities.
Your primary duties will include monitoring and managing security incidents, troubleshooting infrastructure issues, and ensuring timely escalation and resolution of complex cases. You will develop and maintain operational procedures, mentor junior engineers, and act as the primary contact point for high-priority incidents during your shift. Additional responsibilities involve performing root cause analyses, producing incident reports, and participating in process improvement initiatives to enhance operational efficiency and security posture.
The ideal candidate will have experience in a similar operations or network security centre environment, with strong knowledge of security principles, incident management, and infrastructure monitoring tools. Excellent communication skills, a collaborative approach, and the ability to remain calm under pressure are essential. Shift work, including nights and weekends, is required. Relevant certifications such as ITIL, CompTIA Security+, or equivalent are desirable. If you are passionate about operational excellence and security, and ready to take the next step in your career, we encourage you to apply.
Security & Infrastructure Operations Centre (SIOC) Engineer - Shift Lead
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