Head of Digital Technology Operations and Cybersecurity
We are seeking an experienced Head of Digital Technology Operations and Cybersecurity to lead the strategy, delivery and continuous improvement of technology operations across a complex organisation. This senior role will provide leadership across infrastructure, applications, service management, cloud platforms, end-user computing, information security and cyber resilience. You will ensure that technology services are secure, reliable, scalable and aligned with organisational priorities, while promoting a strong culture of innovation, accountability and continuous improvement.
Key responsibilities will include developing and implementing a forward-looking digital technology and cybersecurity strategy; overseeing day-to-day IT operations, service availability and performance; and ensuring effective incident, problem, change and continuity management. You will lead the identification and mitigation of cyber risks, maintain robust security policies and controls, and oversee vulnerability management, monitoring, threat response, identity and access management, and disaster recovery arrangements. The role will also manage technology suppliers, budgets and major transformation programmes, ensuring delivery against agreed outcomes, regulatory requirements and recognised industry standards. You will provide clear reporting to senior stakeholders and support effective governance, risk management and investment planning.
The successful candidate will have substantial senior-level experience leading technology operations and cybersecurity within a medium-sized or complex environment. You will bring strong knowledge of IT infrastructure, cloud services, enterprise applications, cyber risk frameworks, data protection principles and business continuity. Relevant professional qualifications in technology, information security or a related discipline are desirable, as are certifications such as CISSP, CISM, CRISC, ITIL or equivalent. You will be a confident people leader with experience building high-performing teams, managing change and influencing stakeholders at all levels. Excellent communication, commercial awareness, strategic thinking and sound judgement are essential, together with a proactive approach to protecting digital services and enabling effective, user-focused technology.
Head of Digital Technology Operations and Cybersecurity
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