IT & Security Analyst
We are seeking an IT & Security Analyst to support the secure, reliable and efficient operation of technology services across the organisation. This role will combine day-to-day IT support with security monitoring, risk management and continuous improvement. You will work with colleagues and service providers to investigate issues, protect systems and data, and help ensure that technology services meet operational and compliance requirements.
Key responsibilities will include monitoring security alerts, investigating potential incidents and escalating threats in line with established procedures. You will maintain endpoint protection, identity and access controls, vulnerability management activities, security documentation and asset records. The role will also involve responding to user support requests, troubleshooting hardware, software and connectivity problems, managing accounts and permissions, and assisting with the implementation and maintenance of IT systems. You will contribute to security awareness activities, backup and recovery checks, audit preparation, policy reviews and the development of practical improvements to IT and security processes.
Applicants should have experience in IT support, systems administration, cybersecurity operations or a related environment, together with a sound understanding of networking, operating systems, cloud services, Microsoft 365 or comparable platforms, and common security principles. Familiarity with incident response, endpoint management, vulnerability scanning, access management and security frameworks would be advantageous. Relevant professional certifications are welcome but not essential. You will need strong analytical and problem-solving skills, careful attention to detail, clear written and verbal communication, and the ability to prioritise competing tasks. A proactive, collaborative approach and a commitment to confidentiality, data protection and continuous learning are essential. This is an opportunity to play a key role in strengthening technology resilience while providing dependable support to users.
IT & Security Analyst
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