Operational Resilience & Security Manager
We are seeking an Operational Resilience & Security Manager to lead the development, implementation and continuous improvement of operational resilience, business continuity and security practices across a complex organisation. This role will help ensure that critical services remain available, secure and recoverable during disruption, while supporting compliance with relevant regulatory, legal and industry requirements.
You will own the operational resilience framework, including business impact assessments, important business service mapping, impact tolerances, continuity strategies, recovery planning and scenario testing. Working with stakeholders across technology, operations, risk, compliance and third-party management, you will identify vulnerabilities, assess emerging threats and coordinate practical remediation plans. You will also oversee the organisation’s information and physical security arrangements, contributing to policies, standards, risk assessments, incident response procedures, crisis management and post-incident reviews. The role will require regular reporting to senior leadership, clear communication of risk and the ability to provide assurance that controls are effective and consistently applied.
The successful candidate will have proven experience in operational resilience, business continuity, information security, risk management or a closely related discipline. You will be confident interpreting regulatory expectations and translating them into proportionate, workable controls and processes. Strong knowledge of recognised resilience and security frameworks, incident and crisis management, disaster recovery, supplier risk and control testing is highly desirable. You should be an analytical and pragmatic problem solver with excellent stakeholder management, written and verbal communication skills, and the ability to influence at all levels. Relevant professional qualifications in business continuity, information security, risk or resilience would be advantageous. This is an opportunity to make a significant contribution to organisational preparedness, security and service reliability in a role with broad visibility and meaningful impact.
Operational Resilience & Security Manager
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