GCIO Operations Manager - Cybersecurity
We are seeking an experienced GCIO Operations Manager – Cybersecurity to support the effective delivery, governance and continuous improvement of cybersecurity operations across a complex organisation. This is an important role for a structured and collaborative professional who can coordinate strategic priorities, operational activity and stakeholder requirements in a fast-moving environment.
You will manage the day-to-day operation of cybersecurity governance and service processes, ensuring that activities are delivered consistently, risks are appropriately recorded and issues are escalated and resolved promptly. Responsibilities will include coordinating operational planning, maintaining performance dashboards, preparing management information and supporting regular reviews of cybersecurity services, controls and initiatives.
The role will work closely with senior technology leaders, security specialists, risk and compliance teams, suppliers and business stakeholders. You will help translate strategic objectives into actionable plans, track delivery against milestones and ensure that dependencies, resources and operational risks are clearly understood. You will also support the preparation of papers, reports and briefings for governance forums and senior decision-makers.
Additional duties will include overseeing governance calendars, actions and decision logs; supporting audit and assurance activity; monitoring service performance and key risk indicators; and contributing to the development of policies, procedures and operating models. You will promote effective communication across teams and help embed a culture of accountability, continuous improvement and secure working practices.
Applicants should have proven experience in cybersecurity operations, technology service management, governance or a related environment, together with strong organisational and stakeholder management skills. Experience working with risk, assurance, regulatory or audit requirements would be advantageous. You will be confident managing multiple priorities, analysing complex information and presenting clear recommendations to senior audiences.
Excellent written and verbal communication, sound judgement and strong attention to detail are essential. The successful candidate will be adaptable, proactive and comfortable operating across strategic and operational levels, with the ability to build trusted relationships and deliver results in a collaborative setting.
GCIO Operations Manager - Cybersecurity
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