Identity Analyst
We are seeking an Identity Analyst to support the secure, reliable and efficient management of digital identities and access across the organisation. In this role, you will help ensure that employees, contractors, partners and systems have the appropriate access to applications, platforms and data, based on business requirements and established security policies.
Your responsibilities will include processing and reviewing identity and access requests, managing joiner, mover and leaver activities, and maintaining accurate records within identity governance and administration tools. You will investigate access issues, support user authentication and account provisioning, and assist with role-based access control and periodic access reviews. The role will also involve monitoring identity-related workflows, identifying unusual or inappropriate access, escalating potential security concerns, and contributing to the resolution of incidents and service requests. You will work closely with technology, security, human resources and business teams to improve processes and ensure timely, consistent outcomes.
Applicants should have experience in identity and access management, IT service operations, information security or a related field. Familiarity with directory services, single sign-on, multi-factor authentication, access governance and ticketing systems is desirable. You should be comfortable working with data, following documented procedures and handling confidential information with discretion. Strong analytical and problem-solving skills are essential, along with the ability to communicate clearly with both technical and non-technical stakeholders. An organised, proactive approach and a willingness to identify process improvements will be highly valued. Relevant certifications or experience with platforms such as Microsoft Entra ID, Active Directory or comparable identity solutions would be advantageous.
Identity Analyst
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