Senior Manager, Global Cyber Security Incident Response (Global CSIRT)
We are seeking a Senior Manager, Global Cyber Security Incident Response to lead and evolve a global incident response capability. This role will be responsible for directing the identification, containment, investigation and recovery of significant cyber security incidents across a complex, international environment. You will provide calm, decisive leadership during high-impact events, coordinate technical and business stakeholders, and ensure that response activities protect critical services, data and customer trust. The role will also contribute to the development of a mature, intelligence-led and continuously improving Global CSIRT function.
Key responsibilities include leading incident response teams and third-party partners through suspected and confirmed security incidents; establishing incident command, escalation and communications processes; and ensuring timely reporting to senior leadership and relevant stakeholders. You will oversee forensic investigations, threat hunting, malware analysis, vulnerability-driven response and post-incident reviews, translating technical findings into clear business risks and practical remediation plans. You will develop and maintain global playbooks, operating procedures, service metrics and readiness plans, while coordinating cyber exercises, simulations and lessons-learned activities. The position will work closely with security operations, technology, risk, legal, privacy, communications and business continuity teams to strengthen resilience and regulatory preparedness.
The successful candidate will bring substantial experience leading cyber security incident response, digital forensics or security operations within a large, distributed organisation. You will have strong knowledge of incident management frameworks, attack techniques, threat intelligence, cloud environments, identity security, network technologies and relevant security tooling. Experience managing high-severity incidents, influencing senior stakeholders and leading geographically dispersed teams is essential. Professional certifications such as CISSP, GCIH, GCFA, CISM or equivalent are desirable. We are looking for an inclusive and collaborative leader with excellent communication skills, sound judgement, strong analytical ability and the confidence to make informed decisions under pressure. The role may require participation in an on-call or out-of-hours escalation rota.
Senior Manager, Global Cyber Security Incident Response (Global CSIRT)
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