Service Delivery Manager/ SOC

Reference: d3hdirg9yqge4xf72zz9

We are seeking an experienced Service Delivery Manager to oversee the effective and secure delivery of technology services within a Security Operations Centre (SOC) environment. This role will act as the key link between operational teams, customers, suppliers, and senior stakeholders, ensuring that services meet agreed performance, security, availability, and customer experience standards. You will coordinate day-to-day service delivery, manage operational priorities, and promote a culture of continuous improvement across the SOC.

Responsibilities will include managing service level agreements, key performance indicators, incident and problem management, change coordination, service reporting, and customer communications. You will monitor service performance, identify risks and recurring issues, and ensure appropriate escalation and resolution. The role will also support the development and maintenance of service processes, operational procedures, governance controls, and continual service improvement plans. You will work closely with security analysts, infrastructure teams, incident responders, and external partners to ensure effective monitoring, triage, response, and recovery. Where required, you will contribute to major incident management, post-incident reviews, audit activity, and the implementation of corrective actions.

The successful candidate will have demonstrable experience in service delivery, IT operations, or SOC management, ideally within a security-focused or highly regulated environment. A strong understanding of IT service management principles, incident and change management, operational governance, and security monitoring is essential. Experience working with SIEM, ticketing, reporting, and service management tools would be advantageous. You should be confident managing competing priorities, communicating with both technical and non-technical audiences, and producing clear performance reports for senior stakeholders. Strong organisational, analytical, and problem-solving skills are required, together with a collaborative approach and a commitment to delivering reliable, customer-focused, and continually improving services. Relevant IT service management or cybersecurity certifications would be beneficial.

COMPETITIVE SALARY
Added 01/09/2026
Reference: d3hdirg9yqge4xf72zz9

Service Delivery Manager/ SOC

London, England, United Kingdom Contract SOC Analyst

Other similar jobs

Senior Project Manager - Zero Trust Network Security

Added 18/09/2026

We are seeking a Senior Project Manager to lead the planning and delivery of complex Zero Trust network security initiatives across a large, distributed technology environment. You will be responsible for developing project plans, defining milestones, managing dependencies, and coordinating work across security, infrastructure, networking, architecture, compliance, and business teams. The role will focus on strengthening identity-aware access, network segmentation, secure remote connectivity, endpoint controls, and continuous monitoring in line with recognised Zero Trust principles. You will manage projects from initiation through implementation, ensuring that scope, timelines, budgets, risks, and quality standards are effectively controlled. Key responsibilities include establishing governance...

Learn more

Senior Consultant - Cyber Security Analyst - Consulting Service Delivery, FS

Added 25/08/2026

We are seeking a Senior Consultant – Cyber Security Analyst to support the delivery of high-quality cyber security consulting services across the financial services sector. In this role, you will work with clients to understand their security challenges, assess risks and control environments, and develop practical recommendations that strengthen resilience and support regulatory obligations. You will contribute to engagements across areas such as cyber security strategy, governance, risk management, security assessments, incident readiness, third-party risk and regulatory compliance. Key responsibilities will include planning and delivering client assignments, conducting interviews and workshops, analysing technical and business information, documenting findings, and preparing...

Learn more

Senior Consultant - Cyber Security Analyst - Consulting Service Delivery, FS

Added 25/08/2026

We are seeking a Senior Consultant – Cyber Security Analyst to support the delivery of high-quality consulting services to clients across the financial services sector. In this role, you will work with clients to understand their cyber security challenges, assess their current capabilities and risks, and develop practical recommendations that strengthen their security posture. You will contribute across the full consulting lifecycle, from planning and analysis through to implementation support, reporting and stakeholder presentation. Your responsibilities will include conducting cyber security assessments, reviewing policies, standards, controls and operating models, and identifying opportunities for improvement. You will analyse security risks and...

Learn more

Consultant - Cyber Security Analyst - Consulting Service Delivery, FS

Added 25/08/2026

We are seeking a Cyber Security Analyst to join a consulting service delivery team supporting clients across the financial services sector. In this role, you will help assess, monitor and improve clients’ cyber security capabilities, working with stakeholders to identify risks, strengthen controls and deliver practical, risk-based solutions. You will contribute to engagements from planning through to completion, ensuring work is delivered to a high standard, on time and in line with agreed objectives. Key responsibilities will include performing cyber security assessments, control reviews, gap analyses and risk assessments; analysing security incidents, vulnerabilities and threat information; supporting the development of...

Learn more

Service Delivery Analyst (Cloud Security)

Added 20/08/2026

We are seeking a dedicated Service Delivery Analyst with expertise in Cloud Security to join our dynamic team. The successful candidate will be responsible for ensuring the effective delivery and management of cloud security services. Key duties will include monitoring cloud security performance, conducting risk assessments, and implementing best practices to safeguard cloud environments. You will collaborate closely with cross-functional teams to enhance security protocols and provide technical guidance on cloud security solutions. In this role, you will also be tasked with maintaining compliance with industry standards and regulations while analyzing security incidents to identify trends and areas for improvement....

Learn more

Service Delivery Analyst (Cloud Security)

Added 19/08/2026

We are seeking a motivated and detail-oriented Service Delivery Analyst with a focus on Cloud Security to join our dynamic team. In this role, you will be responsible for ensuring the efficient delivery of cloud security services, monitoring performance metrics, and collaborating with various stakeholders to enhance service quality. Your primary duties will include analyzing service delivery processes, identifying areas for improvement, and implementing best practices to optimize cloud security operations. You will also assist in the development of service level agreements (SLAs) and ensure compliance with industry standards and regulations. The ideal candidate will possess strong analytical skills and...

Learn more

Service Delivery Analyst (Cloud Security)

Added 19/08/2026

We are seeking a skilled Service Delivery Analyst specializing in Cloud Security to join our dynamic team. In this role, you will be responsible for ensuring the seamless delivery of cloud security services, monitoring system performance, and identifying areas for improvement. Your key duties will include collaborating with cross-functional teams to implement security frameworks, conducting risk assessments, and managing incident response processes. You will also play a crucial role in the development and maintenance of security policies and procedures to safeguard our cloud infrastructure. The ideal candidate will possess a strong understanding of cloud security principles and technologies, along with...

Learn more

Senior Consultant, Cybersecurity - Consulting Service Delivery - TC - FS

Added 18/08/2026

We are seeking a highly skilled Senior Consultant in Cybersecurity to join our dynamic Consulting Service Delivery team. In this pivotal role, you will be responsible for delivering comprehensive cybersecurity solutions to our clients, ensuring the protection of their information assets. You will lead assessments of clients’ cybersecurity posture, analyze vulnerabilities, and design strategic remediation plans that align with industry best practices. Collaborating with cross-functional teams, you will contribute to the development and implementation of robust security frameworks tailored to meet specific business objectives. Your expertise will be instrumental in guiding clients through complex security challenges, including risk management, incident...

Learn more

Cybersecurity Associate - Consulting Service Delivery - TC FS

Added 18/08/2026

We are seeking a motivated Cybersecurity Associate to join our dynamic Consulting Service Delivery team. In this role, you will be responsible for providing expert support in the development, implementation, and monitoring of cybersecurity strategies for our diverse clientele. You will work closely with clients to assess their cybersecurity posture, identify vulnerabilities, and recommend appropriate solutions to mitigate risks. Your analytical skills will be critical as you analyze security incidents, conduct risk assessments, and create detailed reports to inform stakeholders. The ideal candidate will possess a strong foundation in cybersecurity principles and practices, along with the ability to communicate technical...

Learn more

Head of Vulnerability Management - Government Digital Service - G6

Added 15/09/2026

We are seeking an experienced Head of Vulnerability Management to lead the development and delivery of a mature, risk-based vulnerability management capability across a complex digital and technology estate. This is a senior role requiring strong leadership, sound technical judgement and the ability to influence stakeholders at all levels. You will set the strategic direction for identifying, assessing, prioritising and remediating vulnerabilities, ensuring that security risks are understood and managed effectively. You will oversee vulnerability scanning, threat intelligence, exposure assessment, remediation tracking and reporting across infrastructure, applications, cloud services and third-party environments. Working closely with cyber security, architecture, engineering, service...

Learn more

Technical Lead - Cloud & Cyber Service

Added 11/09/2026

We are seeking an experienced Technical Lead – Cloud & Cyber Service to provide technical leadership across cloud platforms, cybersecurity capabilities and enterprise technology services. You will be responsible for shaping secure, resilient and scalable solutions that support business priorities, while ensuring services are delivered in line with architecture, risk, compliance and operational standards. The role will work closely with technology teams, business stakeholders, suppliers and senior leaders to turn strategic objectives into practical technical outcomes. Key responsibilities include leading the design, implementation and continuous improvement of cloud and cyber services; setting technical direction, standards and reusable patterns; and overseeing...

Learn more

Boundary Security Managed Service Lead

Added 25/08/2026

We are seeking a Boundary Security Managed Service Lead to oversee the delivery, performance and continuous improvement of managed security services across boundary environments. This role will provide operational leadership for services protecting networks, endpoints, cloud platforms and external interfaces, ensuring they remain resilient, compliant and aligned with business and security objectives. You will act as a senior point of contact for service stakeholders, security teams, suppliers and operational partners, coordinating activity across incident management, change, vulnerability remediation, monitoring and service improvement. Key responsibilities include managing service performance against agreed service levels and key performance indicators; leading operational reviews and...

Learn more

Vulnerability Management Service Lead

Added 19/08/2026

We are seeking a proactive and experienced Vulnerability Management Service Lead to join our dynamic team. In this role, you will be responsible for the development, implementation, and management of a comprehensive vulnerability management program. You will lead the identification, assessment, and prioritization of vulnerabilities across our systems and applications, ensuring effective remediation strategies are in place. Collaborating with cross-functional teams, you will oversee the integration of vulnerability management practices into the broader security framework, facilitating a culture of continuous improvement in risk management. The ideal candidate will possess strong technical knowledge of vulnerability assessment tools and methodologies. You will...

Learn more

Vulnerability Management Service Lead

Added 18/08/2026

We are seeking a highly skilled Vulnerability Management Service Lead to oversee and enhance our vulnerability management program. In this role, you will be responsible for identifying, assessing, and mitigating security vulnerabilities across our organization’s systems and applications. You will lead a team of cybersecurity professionals, guiding them in conducting vulnerability assessments, penetration testing, and implementing proactive measures to safeguard our digital assets. Your expertise will be critical in developing risk assessment methodologies to prioritize vulnerabilities and recommend appropriate remediation strategies. The ideal candidate will possess a strong background in cybersecurity, with in-depth knowledge of vulnerability assessment tools and frameworks....

Learn more

Senior Technical Delivery Manager (IT/Security) - 12 month FTC

Added 18/09/2026

We are seeking an experienced Senior Technical Delivery Manager to lead the successful delivery of complex IT and security initiatives on a 12-month fixed-term contract. This role will oversee programmes from inception through to implementation, ensuring that projects are delivered on time, within budget and to agreed quality standards. You will work across technology, information security, infrastructure, risk, compliance and business teams to coordinate priorities and deliver outcomes aligned with organisational objectives. Key responsibilities will include establishing delivery plans, milestones, governance structures, budgets, dependencies and resource requirements; managing risks, issues and change control; and providing clear, concise reporting to senior...

Learn more
At least 8 characters, 1 uppercase, 1 lowercase and 1 special character or number
Your file must be a doc, docx or pdf. No larger than 5MB.