IT Support Engineer & Cyber Security (L2+)
We are seeking an experienced IT Support Engineer & Cyber Security (L2+) to join our dynamic team. In this role, you will be responsible for providing exceptional technical support to our users, resolving complex IT issues, and ensuring the security of our systems. Your primary duties will include troubleshooting hardware and software problems, managing user accounts, and maintaining IT infrastructure. You will also participate in the implementation and monitoring of security protocols to protect sensitive information from potential threats.
The ideal candidate will have a strong background in IT support, with hands-on experience in network administration and cybersecurity measures. You should be proficient in diagnosing and resolving technical issues across various platforms, including Windows and Linux environments. Familiarity with security tools and frameworks is essential, as well as the ability to conduct regular system audits and vulnerability assessments. Excellent communication skills are required to effectively interact with users and provide guidance on best practices in security awareness.
To succeed in this role, you should hold relevant certifications such as CompTIA Security+, Cisco Certified Network Associate (CCNA), or equivalent. A minimum of 3 years of experience in IT support and cybersecurity is preferred. If you are passionate about technology and eager to contribute to a secure and efficient IT environment, we encourage you to apply and join our team of dedicated professionals.
IT Support Engineer & Cyber Security (L2+)
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