Senior Software Engineer, Customer Data Protection

Added 03/09/2026

We are seeking a Senior Software Engineer, Customer Data Protection to help design and build secure, reliable systems that safeguard sensitive customer information. In this role, you will contribute to the development of privacy-focused platforms, services, and engineering practices across the software lifecycle. You will work closely with engineers, product managers, security specialists, privacy professionals, and other stakeholders to understand requirements, assess risks, and deliver solutions that protect data by design. Your responsibilities will include designing, implementing, testing, and maintaining scalable services that support data protection, access control, retention, deletion, consent, and compliance requirements. You will provide technical leadership on...

Customer security engineer (pentest)

Added 18/08/2026

We are seeking a skilled Customer Security Engineer (Pentest) to join our dynamic team. In this role, you will be responsible for conducting thorough penetration tests and security assessments on our products and services to identify vulnerabilities and ensure robust security measures are in place. You will work closely with development teams to analyze security architectures, recommend improvements, and ensure compliance with industry standards. Your expertise will be essential in creating detailed reports of findings and providing actionable remediation guidance to enhance our overall security posture. The ideal candidate will possess strong knowledge of various penetration testing methodologies, tools, and...

Security & Compliance Specialist - Customer Experience

Added 25/08/2026

We are seeking a Security & Compliance Specialist to support a high-quality customer experience while strengthening the organisation’s information security, privacy and compliance practices. This role will act as a trusted partner to customer-facing, operational and technical teams, helping ensure that security requirements are understood, consistently applied and communicated clearly to customers and stakeholders. Key responsibilities will include responding to customer security and compliance questionnaires, coordinating requests for policies, certifications, audit reports and supporting evidence, and assisting with security reviews during onboarding, renewals and procurement processes. You will maintain accurate records of customer assurance activities, monitor progress against agreed actions...

Customer Incident Responder

Added 26/08/2026

We are seeking a Customer Incident Responder to provide clear, timely and compassionate support to customers during service disruptions, technical incidents and other high-impact events. You will act as a central point of coordination between customers, support teams, engineers and operational stakeholders, ensuring that issues are understood, prioritised and progressed through to resolution. The role requires sound judgement, excellent communication skills and the ability to remain calm and organised in a fast-moving environment. Your responsibilities will include monitoring incident channels and customer reports, assessing impact and urgency, coordinating investigations, and keeping affected customers informed through accurate and accessible updates. You...

Customer Vulnerability Specialist

Added 20/08/2026

We are seeking a dedicated and compassionate Customer Vulnerability Specialist to join our team. In this role, you will be responsible for identifying, assessing, and supporting customers experiencing vulnerability due to various factors, including financial hardship, mental health issues, or other challenging circumstances. You will work closely with customers to provide tailored solutions and ensure they receive appropriate assistance and resources. Your exceptional communication skills will be vital in building rapport and trust with customers, enabling you to effectively address their unique needs. Your duties will include conducting detailed assessments to understand customer vulnerabilities, developing personalized support plans, and collaborating...

Customer Vulnerability Implementation Manager

Added 11/08/2026

We are seeking a dedicated Customer Vulnerability Implementation Manager to lead initiatives aimed at identifying and supporting vulnerable customers. In this role, you will be responsible for developing and executing strategies that ensure our services are accessible and responsive to the needs of customers who may face challenges due to financial, physical, or emotional circumstances. Your primary duties will include collaborating with internal teams to assess customer needs, creating targeted programs, and implementing best practices to enhance customer experience and support. The ideal candidate will possess strong analytical skills, enabling them to evaluate data and metrics to identify trends in...

Customer Vulnerability Senior Manager

Added 05/08/2026

We are seeking a proactive and dedicated Customer Vulnerability Senior Manager to lead initiatives aimed at identifying and supporting vulnerable customers within our organization. In this role, you will be responsible for developing and implementing strategies that enhance customer experience and ensure compliance with relevant regulations. You will collaborate with cross-functional teams to assess and mitigate risks associated with vulnerable customers, ensuring that their needs are met with empathy and professionalism. Your ability to analyze customer data and feedback will help shape policies that provide effective support and create a safe environment for all customers. Your key responsibilities will include...

Customer Vulnerability Senior Manager

Added 30/07/2026

Are you passionate about making a difference for customers in vulnerable circumstances? As a Customer Vulnerability Senior Manager, you will play a crucial role in shaping and delivering our approach to supporting customers facing a range of challenges, including financial difficulty, health issues, bereavement, and other life events. You will lead the development and implementation of strategies, policies, and frameworks to ensure customers receive fair, sensitive, and tailored support across all touchpoints. In this role, you will manage and inspire a team dedicated to customer vulnerability, working collaboratively with internal stakeholders and external partners to drive continuous improvement and best...

Customer Vulnerability Senior Manager

Added 30/07/2026

Are you passionate about making a real difference for customers who may be experiencing vulnerability? We are seeking a Customer Vulnerability Senior Manager to lead initiatives and strategies that support customers in challenging circumstances. In this pivotal role, you will be responsible for developing and embedding policies that address customer vulnerability, ensuring that the organisation delivers fair, compliant, and empathetic outcomes across all touchpoints. You will work cross-functionally with key stakeholders to identify areas for improvement, champion best practice, and oversee the implementation of tailored support solutions for customers in need. Key responsibilities include designing and delivering training programmes for...

Lead Data Security Engineer

Added 03/09/2026

We are seeking a Lead Data Security Engineer to design, implement, and continuously improve security controls that protect sensitive data across cloud, on-premises, and hybrid environments. You will provide technical leadership across data security initiatives, working closely with infrastructure, application, governance, risk, and compliance teams to embed secure-by-design principles throughout the organisation. The role will involve assessing data risks, defining security architectures, and translating regulatory and business requirements into practical, scalable solutions. Key responsibilities include developing and maintaining data protection strategies covering encryption, tokenisation, masking, key management, data loss prevention, identity and access management, and secure data handling. You will...

Data Security Assurance Lead

Added 01/09/2026

We are seeking an experienced Data Security Assurance Lead to strengthen the organisation’s approach to information security, data protection and technology risk. This role will provide independent challenge and practical guidance across business and technology teams, helping to ensure that data is managed securely throughout its lifecycle and that appropriate controls are designed, implemented and maintained. You will work closely with stakeholders at all levels to promote a strong security culture and support the delivery of resilient, compliant services. Key responsibilities will include developing and maintaining data security assurance frameworks, policies, standards and control requirements; planning and delivering risk-based assurance...

Data Security Assurance Lead

Added 01/09/2026

We are seeking an experienced Data Security Assurance Lead to strengthen the organisation’s approach to data protection, information security, and regulatory assurance. In this role, you will lead the development and delivery of data security assurance activities across business functions, technology environments, and third-party relationships. You will provide constructive challenge, identify areas of risk, and help ensure that sensitive information is managed securely throughout its lifecycle. Key responsibilities will include maintaining and enhancing the data security assurance framework; planning and conducting risk-based reviews, control assessments, and compliance audits; and monitoring remediation activity to ensure issues are addressed within agreed timescales....

Data Security Assurance Lead

Added 01/09/2026

We are seeking an experienced Data Security Assurance Lead to strengthen the organisation’s approach to information security, data protection and technology risk. In this role, you will lead assurance activities across data environments, applications, infrastructure and third-party services, providing clear and practical insight into the effectiveness of security controls. You will work closely with technology, privacy, risk, compliance and business stakeholders to identify vulnerabilities, assess control maturity and support the delivery of sustainable improvements. Key responsibilities will include developing and maintaining a risk-based data security assurance plan; leading control reviews, risk assessments and security audits; assessing compliance with relevant legal,...

Data Security Lead

Added 18/08/2026

We are seeking a highly skilled Data Security Lead to oversee and enhance our data protection strategies. In this pivotal role, you will be responsible for developing, implementing, and maintaining security protocols to safeguard sensitive information. You will collaborate with cross-functional teams to assess risks, manage security incidents, and ensure compliance with relevant regulations. Your expertise will be vital in designing and executing data security training programs to elevate the awareness of best practices among employees. The ideal candidate will possess a deep understanding of data security frameworks and tools, along with a proven track record in incident response and...

Information Governance & Data Protection Lead (DPO) - Part Time/Remote

Added 17/09/2026

We are seeking an experienced Information Governance and Data Protection Lead to act as the organisation’s Data Protection Officer (DPO) on a part-time, remote basis. This is an influential role responsible for promoting a strong culture of privacy, accountability and secure information management across the organisation. You will provide independent advice and guidance on data protection obligations, monitor compliance with applicable legislation and support teams in managing personal and sensitive information appropriately. Key responsibilities will include maintaining and improving data protection and information governance frameworks, policies, procedures and records; advising on privacy implications of new projects, systems, processes and supplier...