We are seeking a highly motivated and skilled Service Delivery Manager-Cyber Security to join our dynamic team. In this pivotal role, you will be responsible for overseeing the delivery of cybersecurity services to our clients, ensuring the highest standards of quality and efficiency. You will lead a team of cybersecurity professionals, coordinating service delivery, managing client relationships, and driving continuous improvement initiatives. Your expertise will be critical in developing and implementing security policies, procedures, and best practices to safeguard our clients' information assets.
Your key responsibilities will include managing the end-to-end service delivery process, from initial client engagement through to ongoing service management. You will conduct regular assessments of service performance, identify areas for improvement, and ensure compliance with industry standards and regulations. Additionally, you will act as the primary point of contact for clients, addressing any concerns and proactively communicating service updates. Strong project management skills will be essential as you oversee various cybersecurity projects, ensuring they are delivered on time and within budget.
The ideal candidate will possess a deep understanding of cybersecurity frameworks and technologies, along with a proven track record in service delivery management. Exceptional communication and interpersonal skills are essential, as you will be collaborating with cross-functional teams and stakeholders at all levels. A relevant degree in Computer Science, Information Technology, or a related field, along with industry certifications such as CISSP, CISM, or ITIL, will be highly regarded. If you are passionate about cybersecurity and have a desire to make a significant impact in a fast-paced environment, we would love to hear from you!
Service Delivery Manager-Cyber Security
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