Security Operations Manager
We are seeking an experienced Security Operations Manager to lead the day-to-day delivery of physical security, safety, and incident management activities across a complex operational environment. The successful candidate will provide visible leadership to security teams, ensure effective protection of people, premises, assets, and information, and maintain a professional, customer-focused service. This role will involve working closely with internal stakeholders, contractors, emergency services, and external partners to identify risks and implement practical, proportionate controls.
Key responsibilities will include managing security operations, personnel, rotas, access control, alarm monitoring, incident response, investigations, and emergency preparedness. You will develop and maintain security procedures, oversee the delivery of training and exercises, review incidents and near misses, and ensure that appropriate corrective actions are completed. The role will also include monitoring performance against agreed service standards, managing budgets and suppliers, supporting audits, preparing operational reports, and contributing to business continuity and crisis management planning. You will be expected to promote a strong security culture and continuously improve processes through the use of data, technology, and lessons learned.
Applicants should have substantial experience in security operations management, ideally within a large, complex, or highly regulated environment. You will need proven experience leading teams, managing contractors, conducting risk assessments, and responding confidently to incidents and emergencies. Strong knowledge of physical security systems, access management, investigations, health and safety principles, and relevant legislation is essential. Excellent communication, planning, decision-making, and stakeholder-management skills are required, along with the ability to remain calm under pressure and handle sensitive information appropriately. Professional security qualifications or relevant industry accreditation would be advantageous. The role may require flexible working, including occasional evenings, weekends, on-call duties, or travel between operational sites.
Security Operations Manager
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