ServiceNow Risk, Cyber & Resilience Transformation Lead - Managing Consultant

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We are seeking a ServiceNow Risk, Cyber & Resilience Transformation Lead – Managing Consultant to shape and deliver strategic transformation programmes across risk management, cybersecurity, business resilience and governance. This role will work closely with senior stakeholders to understand business priorities, define target operating models and translate complex requirements into practical, technology-enabled solutions using the ServiceNow platform.

You will lead engagements from discovery through to implementation, developing transformation roadmaps, operating model designs, process architectures and business cases. Responsibilities will include facilitating workshops, assessing current capabilities, identifying opportunities for improvement and designing future-state processes across areas such as risk and compliance, security operations, third-party risk, resilience, incident management, business continuity and crisis response. You will provide subject-matter expertise on ServiceNow capabilities, support solution design and configuration decisions, and ensure that proposed outcomes align with regulatory expectations, organisational strategy and user needs.

The successful candidate will bring significant consulting or transformation experience within risk, cyber, resilience, compliance or related disciplines, together with a strong understanding of ServiceNow and its relevant products, workflows and implementation principles. Experience leading complex programmes, managing senior stakeholders and producing clear, compelling recommendations is essential. You will be comfortable working across business and technical teams, managing competing priorities and mentoring colleagues. Strong communication, facilitation, analytical and problem-solving skills are required, alongside the ability to operate confidently in an environment of ambiguity and change. Relevant ServiceNow certifications, professional qualifications in risk, cybersecurity, resilience or service management, and experience of regulated industries would be advantageous.

COMPETITIVE SALARY
Added 26/08/2026
Reference: az3k9xxp8dfvdffscbyx

ServiceNow Risk, Cyber & Resilience Transformation Lead - Managing Consultant

London, England, United Kingdom Permanent Governance and Compliance

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