We are seeking a dedicated and skilled IT Support & Security Manager to lead our IT support team and oversee the security infrastructure for our organization. In this pivotal role, you will be responsible for ensuring the seamless operation of our IT systems while implementing robust security measures to protect our digital assets. You will manage a team of IT professionals, providing leadership and guidance while fostering a collaborative environment. Your main duties will include troubleshooting technical issues, managing IT service requests, and developing strategies for system improvements to enhance performance and user experience.
In addition to overseeing daily IT operations, you will also take charge of security protocols and risk management initiatives. This includes conducting regular security assessments, monitoring network activity, and ensuring compliance with data protection regulations. You will collaborate with various departments to provide security awareness training, develop incident response plans, and implement security technologies. The ideal candidate will possess strong analytical skills, a deep understanding of cybersecurity practices, and the ability to communicate technical information effectively to non-technical stakeholders.
To succeed in this role, you should have a bachelor’s degree in Computer Science or a related field, along with relevant certifications such as CompTIA Security+, CISSP, or equivalent. A minimum of 5 years of experience in IT support and security management is required, along with proven leadership skills and the ability to work in a fast-paced environment. If you are passionate about technology and security and possess a proactive approach to problem-solving, we would love to hear from you!
IT Support & Security Manager
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