Software Engineering Manager, Site Reliability, Cloud Incident Response
We are seeking a dynamic and experienced Software Engineering Manager to lead our Site Reliability Engineering (SRE) team, focusing on Cloud Incident Response. In this pivotal role, you will oversee the development and implementation of robust incident management strategies, ensuring high availability and performance of our cloud-based services. You will be responsible for guiding a team of talented engineers, fostering a collaborative environment while enhancing their technical skills. Your leadership will be crucial in driving the adoption of best practices in incident response, postmortem analysis, and system reliability, ultimately enhancing our overall service delivery.
Your key responsibilities will include leading the incident response process, coordinating cross-functional teams during major incidents, and ensuring timely communication with stakeholders. You will also be tasked with developing and maintaining service level objectives (SLOs) and service level indicators (SLIs) to measure and improve system reliability. In addition, you will mentor and develop team members, promoting a culture of continuous learning and improvement. Proficiency in cloud technologies, along with experience in incident management frameworks such as ITIL or similar, will be essential in this role.
The ideal candidate will possess a strong background in software engineering, with at least 5 years of experience in a technical leadership role. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud is crucial, along with a solid understanding of container orchestration and automation tools. Excellent problem-solving skills and the ability to thrive under pressure are essential. If you are passionate about building resilient systems and leading high-performing teams, we invite you to apply and help us shape the future of our cloud services.
Software Engineering Manager, Site Reliability, Cloud Incident Response
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