Head of Security Incident Management
As Head of Security Incident Management, you will lead the organisation’s capability to detect, respond to, contain and recover from cybersecurity incidents. You will provide strategic direction and operational leadership across incident response, ensuring that security events are managed quickly, consistently and effectively. Working closely with cyber defence, technology, risk, legal, communications, business continuity and senior leadership teams, you will coordinate responses to incidents ranging from suspected breaches and ransomware to insider threats, data loss and significant service disruption.
You will establish and continuously improve incident management processes, playbooks, escalation routes and communication procedures. The role will involve leading major incident response activities, assessing impact and risk, coordinating technical and business stakeholders, and ensuring clear, timely updates for decision-makers. You will oversee post-incident reviews, root-cause analysis and the delivery of corrective actions, using lessons learned to strengthen controls and reduce the likelihood and impact of future events. You will also contribute to security exercises, crisis simulations, threat-informed preparedness and the development of meaningful performance metrics and reporting for senior governance forums.
The successful candidate will bring substantial experience in cybersecurity incident response, security operations, crisis management or a related discipline, ideally within a complex, highly regulated or international environment. You will have a strong understanding of incident response frameworks, threat landscapes, digital forensics, vulnerability management, business continuity and relevant regulatory obligations. Excellent judgement, calm decision-making and the ability to communicate clearly during high-pressure situations are essential. You should be confident influencing senior stakeholders, managing competing priorities and leading multidisciplinary teams. Relevant professional certifications in information security, incident handling, risk or service management would be advantageous. This is an opportunity to shape a mature, resilient security capability and help protect critical services, information and customers.
Head of Security Incident Management
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