Identity & Access Manager
We are seeking an experienced Identity & Access Manager to lead the development, operation and continuous improvement of identity and access management services across a complex technology environment. You will be responsible for ensuring that colleagues, customers, systems and applications have secure, appropriate and timely access to the resources they need, while maintaining strong controls that support regulatory, security and operational requirements.
Key responsibilities will include managing identity lifecycle processes, including joiner, mover and leaver activities; administering and improving access governance, role-based access control and privileged access management; and overseeing single sign-on, multi-factor authentication and directory services. You will establish and maintain access policies, standards and procedures, coordinate periodic access reviews, investigate and resolve access-related incidents, and support audits by providing accurate evidence and reporting. The role will also involve partnering with technology, security, risk and business teams to assess requirements, identify control gaps and deliver practical improvements. You will contribute to IAM projects such as platform upgrades, application integrations, automation and cloud adoption, while helping to develop clear documentation and effective operational processes.
The successful candidate will have proven experience in identity and access management, information security or a related technology discipline, together with a strong understanding of IAM principles, access governance and security best practice. Experience with platforms such as Microsoft Entra ID, Active Directory, Okta, SailPoint, CyberArk or comparable technologies would be valuable. You should be comfortable working with authentication protocols, directory integrations, role design and workflow automation, and have an understanding of relevant data protection and security standards. Strong analytical, communication and stakeholder-management skills are essential, as is the ability to prioritise competing demands and explain technical matters clearly to non-technical audiences. Relevant professional qualifications or certifications in cybersecurity, IAM or IT service management are desirable.
Identity & Access Manager
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