Manager - Identity and Access Management
We are seeking an experienced Manager – Identity and Access Management to lead the strategy, operation and continual improvement of identity and access services across a complex technology environment. This role will provide leadership for a specialist team and ensure that access to systems, applications and data is secure, appropriate and aligned with business requirements, regulatory obligations and industry best practice.
Key responsibilities will include developing and maintaining the identity and access management roadmap; overseeing joiner, mover and leaver processes; managing role-based access control, privileged access management, single sign-on and multi-factor authentication capabilities; and ensuring effective integration with cloud, on-premises and third-party platforms. You will establish governance frameworks, policies, standards and performance measures, while monitoring service quality, availability, risk and compliance. The role will also lead access reviews, audit activities, control testing and remediation programmes, working closely with information security, risk, technology and business stakeholders. You will manage suppliers where required, contribute to incident and problem management, and identify opportunities to automate and simplify access processes.
The successful candidate will have substantial experience managing identity and access management services within a large or complex organisation, together with a strong understanding of IAM principles, security controls and operational risk. Experience with technologies such as Active Directory, Entra ID or equivalent directory services, privileged access management, identity governance, federation and authentication protocols is highly desirable. You will bring proven people leadership, programme delivery and stakeholder management skills, with the ability to communicate technical concepts clearly to senior audiences. Relevant professional qualifications in information security, technology or service management are advantageous. A pragmatic, collaborative approach and a strong commitment to secure, user-focused service delivery are essential.
Manager - Identity and Access Management
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