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We are seeking a dedicated and proactive Customer Incident Responder to join our dynamic team. In this role, you will be the frontline support for our customers, responsible for managing and resolving incidents related to our products and services. Your primary duties will include responding to customer inquiries, diagnosing issues, and providing timely resolutions while ensuring a high level of customer satisfaction. You will also collaborate with cross-functional teams to escalate complex issues and develop solutions that enhance the overall customer experience.

The ideal candidate will possess strong communication and problem-solving skills, with a keen ability to understand and empathize with customer concerns. You will be responsible for documenting incidents in our ticketing system, tracking progress, and following up with customers to ensure their issues are fully resolved. A solid understanding of our products and services, along with technical proficiency, is essential to efficiently troubleshoot and guide customers through their challenges. Additionally, you will contribute to the continuous improvement of our incident response processes by providing feedback and insights gathered from customer interactions.

To succeed in this role, candidates should have a background in customer service or technical support, with at least 2 years of experience in a similar position. A degree in a relevant field or certifications in customer support will be an added advantage. If you are passionate about delivering exceptional customer service and are eager to help others, we encourage you to apply and become an integral part of our team!

We are seeking a proactive and skilled Customer Incident Responder to join our dynamic team. In this role, you will be the front-line support for our customers, addressing and resolving incidents that arise in a timely and effective manner. Your primary responsibilities will include monitoring customer support channels, responding to inquiries, and coordinating with internal teams to ensure issues are resolved efficiently. You will also be responsible for documenting incidents and resolutions in our ticketing system, ensuring that all information is accurate and up-to-date to facilitate future reference and reporting.

The ideal candidate will have a strong problem-solving mindset and excellent communication skills, with the ability to convey technical information clearly to customers. You will need to work collaboratively with technical teams to diagnose and troubleshoot issues, escalating more complex incidents as necessary. Additionally, you will engage in root cause analysis to identify trends and recommend improvements to our products and services. A commitment to customer satisfaction and a passion for delivering exceptional service are paramount in this role.

Qualifications include a minimum of 2 years of experience in a customer support or incident response role, familiarity with ITIL principles, and a strong understanding of customer relationship management tools. A background in technology or software is highly desirable. If you are a dedicated professional who thrives in a fast-paced environment and is eager to make a positive impact on our customers’ experiences, we would love to hear from you!

We are seeking a highly skilled Network Security Engineer with expertise in Cisco Identity Services Engine (ISE) to join our dynamic team. In this role, you will be responsible for designing, implementing, and managing robust network security solutions to protect our organization’s information and technology assets. You will work closely with cross-functional teams to ensure the secure integration of Cisco ISE within our network infrastructure, contributing to the development of security policies and procedures while staying updated on the latest threats and vulnerabilities in the industry.

Your primary duties will include configuring and maintaining Cisco ISE, performing assessments of the network's security posture, and implementing solutions to mitigate risks. You will also monitor network traffic for suspicious activity, conduct regular security audits, and recommend necessary upgrades or changes to enhance security measures. Additionally, you will provide technical support and training to team members and end-users, ensuring they understand security protocols and best practices.

The ideal candidate will possess a Bachelor’s degree in Computer Science, Information Technology, or a related field, along with relevant certifications such as CCNP Security or CCIE Security. A minimum of 3-5 years of experience in network security, particularly with Cisco ISE, is required. Strong analytical skills, attention to detail, and the ability to work in a fast-paced environment are essential. If you are passionate about cybersecurity and ready to take on new challenges, we invite you to apply and join our team dedicated to safeguarding our digital assets.

We are seeking a highly skilled Network Security Engineer with expertise in Cisco Identity Services Engine (ISE) to join our dynamic team. In this role, you will be responsible for designing, implementing, and managing network security solutions that protect our organization’s infrastructure and sensitive data. Your primary responsibilities will include configuring and maintaining Cisco ISE for network access control, identity management, and endpoint security. You will work closely with cross-functional teams to identify security vulnerabilities and implement effective strategies to mitigate risks while ensuring compliance with industry regulations.

The ideal candidate will have a solid understanding of network security protocols, firewalls, and intrusion detection/prevention systems. You will conduct regular security assessments, vulnerability scans, and penetration tests to evaluate the security posture of our network. Additionally, you will provide expert support for incident response, ensuring timely resolution of security incidents and conducting post-incident analysis to prevent future occurrences. Strong communication skills are essential, as you will be required to present findings and recommendations to both technical and non-technical stakeholders.

To be successful in this position, you should possess a bachelor’s degree in Computer Science, Information Technology, or a related field, along with relevant certifications such as CCNP Security or equivalent. A minimum of 3-5 years of experience in network security engineering, with a focus on Cisco ISE, is required. If you are passionate about network security and eager to contribute to a forward-thinking organization, we encourage you to apply and become an integral part of our team.

We are seeking a dedicated Risk & Controls Information Security Senior Analyst to join our dynamic team. In this role, you will be responsible for identifying, assessing, and mitigating risks across our information security landscape. You will conduct comprehensive risk assessments, evaluate existing controls, and recommend enhancements to ensure alignment with industry standards and regulatory requirements. Your expertise will be crucial in developing and implementing risk management strategies while collaborating closely with various business units to foster a culture of security awareness and compliance.

Your key responsibilities will include monitoring and reviewing security policies and procedures, conducting internal audits, and preparing risk assessment reports for senior management. You will also be tasked with analyzing security incidents and breaches, providing insights and recommendations for remediation. Additionally, you will lead training sessions to educate staff on security best practices and emerging threats, ensuring that the organization remains vigilant and proactive in its approach to information security.

The ideal candidate will possess a strong understanding of risk management frameworks and information security protocols, along with relevant certifications such as CISSP, CISM, or CRISC. A bachelor’s degree in Computer Science, Information Technology, or a related field is required, along with a minimum of five years of experience in information security or risk management roles. If you are a proactive problem solver with excellent communication skills and a passion for safeguarding information assets, we invite you to apply and help us strengthen our security posture.

We are seeking a highly skilled and motivated Risk & Controls Information Security Senior Analyst to join our dynamic team. In this role, you will be responsible for assessing and managing information security risks across the organization. You will collaborate with various departments to develop and implement robust security controls, ensuring compliance with regulatory requirements and industry standards. Your expertise will be crucial in identifying vulnerabilities, conducting risk assessments, and proposing effective mitigation strategies to safeguard our information assets.

Key responsibilities include performing thorough risk assessments, analyzing security incidents, and providing recommendations to enhance our security posture. You will lead the development of security policies and procedures, ensuring they align with best practices and regulatory requirements. Additionally, you will be responsible for monitoring compliance with internal controls and supporting audit processes. Strong communication skills are essential, as you will be required to present findings and strategies to stakeholders at various levels within the organization.

The ideal candidate will possess a deep understanding of information security frameworks, risk management methodologies, and regulatory standards. A bachelor's degree in Information Security, Computer Science, or a related field is required, along with relevant certifications such as CISSP, CISM, or CRISC. A minimum of 5 years of experience in information security, risk management, or a related discipline is essential. Join us in this critical role to help protect our organization’s digital assets and contribute to a secure future.

We are seeking a dedicated and skilled Security Engineer to join our dynamic team. In this role, you will be responsible for designing, implementing, and managing security measures to protect our organization's computer systems and networks. Your primary duties will include conducting risk assessments, identifying vulnerabilities, and developing security protocols to safeguard sensitive data. You will work closely with cross-functional teams to ensure that security measures align with business objectives while maintaining compliance with industry regulations.

The ideal candidate will have a strong background in network security, threat analysis, and incident response. You should possess expertise in firewalls, intrusion detection systems, and encryption technologies. Additionally, proficiency in security frameworks such as NIST, ISO 27001, or CIS is essential. A bachelor's degree in Computer Science, Information Security, or a related field is preferred, along with relevant certifications like CISSP, CISM, or CEH. Excellent problem-solving skills and the ability to communicate complex security concepts to non-technical stakeholders are crucial for this position.

If you have a passion for safeguarding digital environments and are looking to make a significant impact on our organization's security posture, we encourage you to apply. Join us in creating a secure future and help us protect our assets and data from evolving cyber threats.

We are seeking an experienced and strategic Head of Cyber Risk and Assurance to lead our cyber risk management efforts. In this pivotal role, you will be responsible for developing and executing a comprehensive cyber risk strategy that aligns with our organizational goals. You will oversee the identification, assessment, and mitigation of cyber risks while ensuring the implementation of robust governance frameworks. Your expertise will guide the organization in maintaining compliance with regulatory requirements and industry standards, as well as fostering a culture of security awareness across all levels of the organization. You will collaborate closely with IT, legal, and operational teams to integrate risk management practices into everyday processes.

The ideal candidate will have a proven track record in cyber risk management and assurance, with extensive experience in leading cross-functional teams. You should possess a deep understanding of risk assessment methodologies, cybersecurity frameworks, and incident response strategies. Additionally, you will be responsible for developing risk metrics and reporting mechanisms to communicate risk posture to executive leadership and the board. Strong analytical skills, along with excellent communication and interpersonal abilities, are essential for this role. A relevant degree and certifications such as CISSP, CISM, or equivalent are highly desirable. If you are a forward-thinking leader ready to make a significant impact in the realm of cyber risk and assurance, we would love to hear from you.

We are seeking a dynamic and experienced Head of Cyber Risk and Assurance to lead our cybersecurity initiatives and safeguard our organization against evolving cyber threats. In this pivotal role, you will be responsible for developing and implementing a comprehensive risk management framework that identifies, assesses, and mitigates risks across our technology landscape. You will oversee the design and execution of assurance programs, ensuring compliance with industry standards and regulations while promoting a culture of security awareness throughout the organization.

Your key responsibilities will include conducting regular risk assessments, managing incident response efforts, and collaborating with cross-functional teams to enhance our cybersecurity posture. You will lead a talented team of cybersecurity professionals, providing mentorship and guidance while fostering an environment of continuous improvement. Additionally, you will engage with senior leadership to communicate cyber risk insights and develop strategic initiatives that align with our business objectives.

The ideal candidate will possess a strong background in cybersecurity, risk management, and assurance practices, along with relevant certifications such as CISSP, CISM, or CRISC. You should have a proven track record of developing and executing effective cyber risk strategies, combined with excellent communication and leadership skills. If you are passionate about cybersecurity and ready to take on a leadership role in a fast-paced environment, we encourage you to apply and help us protect our organization's critical assets.

We are seeking a skilled Security Engineer to join our dynamic team and bolster our organization's cybersecurity posture. In this role, you will be responsible for designing and implementing effective security measures to safeguard our systems and data against unauthorized access and cyber threats. Your primary duties will include conducting risk assessments, developing security policies, and performing regular security audits to identify vulnerabilities. You will also work closely with cross-functional teams to ensure that security best practices are integrated into all stages of development and deployment.

To excel in this position, you should have a solid understanding of security frameworks and technologies, including firewalls, intrusion detection systems, and encryption protocols. Experience with penetration testing and incident response is essential, as is proficiency in scripting languages such as Python or Bash. Additionally, you will be expected to stay up-to-date with the latest security trends and threats, providing recommendations for improvements and new tools to enhance our security infrastructure. Strong problem-solving skills and the ability to communicate effectively with both technical and non-technical stakeholders are crucial for success in this role.

If you are passionate about cybersecurity and eager to make a significant impact in a fast-paced environment, we encourage you to apply. Join us in our mission to protect our digital assets and ensure the safety of our clients and partners.