Systems Administrator - Identity Specialist
We are seeking a Systems Administrator – Identity Specialist to manage and support identity and access management services across a complex technology environment. The successful candidate will help ensure that users, applications and systems have secure, appropriate and timely access to the resources they need. This role will involve administering identity platforms, directory services, authentication technologies and privileged access controls, while contributing to the ongoing improvement of security, resilience and operational efficiency.
Key responsibilities include creating, modifying and deactivating user accounts; managing role-based access, group memberships and permissions; supporting joiner, mover and leaver processes; and investigating access-related incidents and service requests. You will administer and maintain identity services such as Active Directory, Entra ID or equivalent platforms, single sign-on, multi-factor authentication and privileged access management solutions. The role will also involve monitoring system health, resolving technical issues, maintaining accurate documentation and audit trails, and ensuring that access changes comply with established policies and approval processes. You may also contribute to access reviews, identity governance activities, vulnerability remediation, system upgrades and automation initiatives.
Applicants should have proven experience in systems administration, identity and access management, or a closely related technical discipline. Strong knowledge of directory services, authentication protocols, access control principles and security best practice is essential. Experience with PowerShell or similar scripting languages, ticketing and change-management processes, cloud identity platforms and enterprise infrastructure will be highly valued. You should be analytical, methodical and comfortable working with confidential information, with the ability to communicate technical issues clearly to both technical and non-technical colleagues. Relevant industry certifications in identity management, cloud technologies or cybersecurity are advantageous. The role requires a proactive approach, sound judgement, strong attention to detail and a commitment to delivering reliable, secure and customer-focused support.
Systems Administrator - Identity Specialist
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