Platform Manager - Identity
We are seeking an experienced Platform Manager – Identity to lead the strategy, development and operational management of identity and access management platforms across a complex technology environment. You will be responsible for ensuring secure, reliable and scalable identity services that support employees, customers, partners and applications. The role will involve working across technology, security, risk and business teams to establish effective access controls and deliver a consistent, high-quality identity experience.
Key responsibilities include owning the identity platform roadmap, prioritising improvements and coordinating delivery across internal teams and external suppliers. You will oversee the design, implementation and maintenance of identity services, including authentication, authorisation, single sign-on, privileged access, identity governance and lifecycle management. You will ensure platforms remain secure, resilient and compliant with relevant policies and regulatory requirements. The role will also involve monitoring service performance, managing incidents and problems, maintaining documentation, and identifying opportunities to automate onboarding, access reviews, provisioning and deprovisioning processes.
To succeed, you will have proven experience managing identity and access management platforms within a medium-to-large organisation, together with strong knowledge of IAM principles, security controls and modern authentication standards such as SAML, OAuth 2.0 and OpenID Connect. Experience with cloud-based identity services, directory technologies, privileged access management and identity governance solutions is highly desirable. You will be comfortable leading technical discussions, managing suppliers and budgets, and translating business and security requirements into practical platform outcomes. Excellent communication, stakeholder management, problem-solving and delivery skills are essential, as is the ability to balance operational priorities with long-term strategic improvement.
Platform Manager - Identity
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