Senior Business Analyst (Identity)
We are seeking a Senior Business Analyst (Identity) to support the delivery of identity and access management initiatives across a complex business environment. You will work closely with technology, security, risk, compliance, and operational stakeholders to understand business needs and translate them into clear, practical requirements. The role will help shape improvements to identity governance, access controls, authentication, joiner-mover-leaver processes, privileged access, and related digital identity services.
Your responsibilities will include facilitating workshops and interviews, documenting current and future-state processes, defining business and functional requirements, and creating user stories, process maps, acceptance criteria, and supporting documentation. You will analyse existing identity processes and controls, identify opportunities for improvement, and support the prioritisation of initiatives based on business value, risk, regulatory obligations, and user experience. You will also collaborate with delivery teams throughout the development, testing, implementation, and transition stages, ensuring that solutions meet agreed requirements and operational needs.
The successful candidate will have significant experience as a Business Analyst within identity, access management, cybersecurity, technology transformation, or a similarly regulated environment. You will have a strong understanding of identity lifecycle management, role-based access control, authentication technologies, access reviews, segregation of duties, and governance frameworks. Excellent stakeholder management, facilitation, communication, and analytical skills are essential, together with the ability to explain complex technical concepts to non-technical audiences. Experience working in Agile or hybrid delivery environments, using tools such as Jira or Confluence, and supporting enterprise IAM platforms will be highly regarded. You should be comfortable managing competing priorities, challenging existing practices constructively, and working collaboratively to deliver secure, compliant, and user-focused outcomes.
Senior Business Analyst (Identity)
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