Technical Specialist – Identity (Microsoft Identity Manager)
We are seeking a Technical Specialist – Identity to support the design, delivery and ongoing operation of Microsoft Identity Manager (MIM) services within a complex enterprise environment. This is an opportunity for an experienced identity professional to contribute to secure, reliable and scalable identity and access management capabilities, helping ensure that users, applications and systems have the appropriate access at the right time.
The role will involve configuring, administering and maintaining Microsoft Identity Manager, including synchronization services, management agents, metaverse configuration, connectors and identity lifecycle workflows. You will investigate and resolve incidents, service requests and integration issues, while monitoring system performance and maintaining operational stability. You will also support joiner, mover and leaver processes, account provisioning, group and entitlement management, password and authentication-related services, and integrations with Active Directory, Entra ID and other business or infrastructure platforms.
You will work closely with security, infrastructure, application and service management teams to gather requirements, assess technical impacts and deliver improvements. Responsibilities will include producing technical documentation, contributing to standards and procedures, supporting change and release activities, assisting with testing and disaster recovery planning, and identifying opportunities to automate manual processes using PowerShell or similar scripting technologies. The successful candidate will have strong practical experience with Microsoft Identity Manager and Active Directory, together with knowledge of identity governance, directory services, authentication concepts and secure access practices. Experience with Entra ID, hybrid identity, SQL Server, PowerShell, certificate services or related Microsoft technologies would be advantageous. Strong analytical, communication and problem-solving skills are essential, along with the ability to manage priorities and collaborate effectively in a service-focused environment.
Technical Specialist – Identity (Microsoft Identity Manager)
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