Identity Services Support Engineer

Reference: 301yh6m7ciswecqyeri7

We are seeking a dedicated Identity Services Support Engineer to join our dynamic team. In this role, you will be responsible for providing technical support and resolution for identity and access management issues across various platforms. You will collaborate with cross-functional teams to ensure the seamless integration and functionality of identity services. Your expertise will be essential in troubleshooting problems related to user authentication, authorization, and identity provisioning, while maintaining a focus on user experience and security best practices.

The ideal candidate will possess a strong understanding of identity management protocols, such as SAML, OAuth, and OpenID Connect. You will be tasked with monitoring system performance and implementing necessary updates to improve service reliability and efficiency. Additionally, you will assist in the development of documentation and training materials for end-users, ensuring they are equipped to navigate identity services effectively. Strong analytical and problem-solving skills are crucial, as you will be required to analyze system logs and provide timely solutions to complex issues.

To succeed in this role, you should have a proven track record in a technical support or engineering position related to identity services, along with excellent communication skills. A degree in Computer Science, Information Technology, or a related field is preferred. If you are passionate about identity management and eager to contribute to innovative solutions in a collaborative environment, we encourage you to apply for this exciting opportunity.

COMPETITIVE SALARY

Birmingham

Permanent

Added 22/05/2026
Reference: 301yh6m7ciswecqyeri7

Identity Services Support Engineer

Birmingham
Permanent

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