ITSM Service Design Consultant - Security
We are seeking a motivated ITSM Service Design Consultant with a strong focus on security to join our dynamic team. In this role, you will be responsible for designing and implementing IT Service Management (ITSM) processes and frameworks that ensure the security of IT services. You will collaborate with cross-functional teams to define service requirements, develop service design packages, and ensure that security considerations are integrated throughout the service lifecycle. Your expertise will help optimize service delivery while mitigating risks associated with information security.
Your key responsibilities will include conducting security assessments of existing IT services, identifying vulnerabilities, and recommending appropriate security controls. You will facilitate workshops to gather requirements from stakeholders, document service designs, and develop security policies and procedures that align with best practices and compliance standards. Additionally, you will provide guidance and support during the transition of new or modified services into production, ensuring that security measures are fully implemented and effective.
The ideal candidate will possess a strong background in IT service management, with experience in security frameworks such as ISO 27001 or NIST. You should have excellent analytical and problem-solving skills, along with the ability to communicate complex security concepts to technical and non-technical stakeholders alike. A relevant certification in ITSM or cybersecurity is highly desirable. If you are passionate about enhancing IT services through secure design and are looking for an opportunity to make a significant impact, we would love to hear from you!
ITSM Service Design Consultant - Security
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