24/7 L2 Network & Security Engineer (Managed Services)
We are seeking a dedicated and experienced 24/7 L2 Network & Security Engineer (Managed Services) to join our dynamic team. In this role, you will be responsible for the monitoring, troubleshooting, and resolution of network and security incidents, ensuring high availability and performance of our managed services. You will work closely with clients to provide technical support and guidance while implementing best practices in network management and security protocols. Your expertise will play a critical role in maintaining the integrity and security of our clients' networks.
The ideal candidate will possess a strong background in network engineering, with a focus on security technologies. Responsibilities include performing root cause analysis for incidents, deploying network solutions, conducting regular security audits, and implementing changes to enhance system security. You will also collaborate with cross-functional teams to deliver project-based solutions, document processes, and create detailed reports on network performance and security incidents. A proactive approach to problem-solving and the ability to work under pressure in a fast-paced environment are essential for success in this role.
To qualify, candidates should have a degree in Computer Science or a related field, along with relevant certifications such as CCNA, CCNP, and Security+. Experience with firewall management, intrusion detection systems, and VPN technologies is required. Additionally, excellent communication skills and a customer-centric mindset are crucial as you work to resolve issues and support our clients effectively. Join us and be part of a forward-thinking organization committed to providing top-tier managed services in network and security engineering.
24/7 L2 Network & Security Engineer (Managed Services)
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